If you run your own business, whether it’s a physical or online business, your brand reputation depends on how you treat your customers. While it’s easy to think that, as business owners, we’re always committed to delivering the best experience we...
Why is it important to survey your audience? Have you ever conducted any market research with your existing or ideal customers? This week on the podcast, I talk about surveys and why they are fantastic for your business. As you may know, I’m in the process of...
Do you have a business plan? And if you don’t, why might you need one? In this week’s episode, I talk about the importance of business planning. Welcome to the second series of Starting to Scale with Emmie Faust, which is still focused on helping people to...
We all have limited time and money to spend on marketing so it’s key to focus on those customers that are going to deliver the best ROI. The ones that want your products or services, they love your company and they keep coming back time and time again to buy...
Today I want to talk about the customer journey, which is something that I believe is really important. I think it’s often overlooked, and yet it’s one of the most important things in my eyes. As a business owner, you must look after your prospects and...
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